About Us
Who We Are
Prestige Pet Supplies is an online store dedicated to dogs, cats, and the people who love them. Founded in 2021 by Warren E. Kimbrough and based in Mason, Ohio, we proudly serve pet owners across the United States.
We built Prestige Pet Supplies on a simple belief: pets are family, and they deserve products chosen with the same care you would give your own. Rather than stocking endless shelves of everything, we focus on a carefully curated selection so you can shop with confidence rather than feeling overwhelmed.
What We Offer
We offer a thoughtfully selected range of food, treats, supplements, grooming essentials, and everyday comfort and wellness products for dogs and cats. Every item in our store is chosen to meet a standard of quality we would be glad to give our own pets.
What Makes Us Different
Large online marketplaces carry millions of products, which can turn finding the right thing for your pet into a chore. We take a different approach. Each product earns its place in our store, so instead of sorting through endless options, you are guided toward choices you can trust. We aim to be a destination pet owners genuinely rely on, where quality, comfort, and care come together in everything we carry.
How Your Order Reaches You
Prestige Pet Supplies works with trusted manufacturers and fulfillment partners to bring your order to you. Most of items are shipped directly from our fulfillment partners' warehouses rather than a Prestige Pet Supplies facility. Delivery times vary depending on the item and your location — you will always find clear, up-to-date estimates on our Shipping Policy page.
Our Promise to You
We are committed to honest product descriptions, transparent pricing, and friendly support that treats you like a neighbor rather than a ticket number. If anything isn't right with your order, we will work with you to make it right; the details are in our Return & Refund Policy.
Thank you for trusting us with the pets who mean the most to you.
Get in Touch with Us
Prestige Pet Supplies LLC
Email: Support@PrestigePetSupplies.com
Phone: +1-800-837-2105
Business Address: 5130 Lakeside Dr., Mason, OH 45040 USA
Support hours: Monday–Friday, 9:00 AM – 5:00 PM ET