Contact Us

Whether it's a question about an order, help choosing the right product for your dog or cat, or just a quick hello, our team is here for you.

Email is the fastest way to reach us, and we read every message. We aim to reply within one business day. If it's about an existing order, please include your order number so we can help right away.

Need Help?

We're happy to help with any product, order, shipping, or refund question.

Prestige Pet Supplies LLC

Email: Support@PrestigePetSupplies.com 

Phone: +1-800-837-2105

Business Address: 5130 Lakeside Dr., Mason, OH 45040 USA

Support hours: Monday–Friday, 9:00 AM – 5:00 PM ET

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Thanks for being part of the Prestige Pet Supplies family — we're always happy to hear from you and the pets who make it all worthwhile.