Secure Checkout

Your security matters to us. We have built our checkout to keep your personal and payment information protected at every step.

Encrypted Connection

Our website uses SSL/TLS encryption, so the information you enter — including your name, address, and payment details — is encrypted as it travels between your device and our store.

Secure Payment Processing

Card payments are handled by a trusted, PCI-DSS-compliant payment processor. Your full card number is processed directly by the payment provider and is not stored on our servers.

What We Ask For

At checkout, we only collect the information needed to process and deliver your order: your contact details, shipping address, and payment information. Nothing more.

Your Privacy

How we handle the information you share is explained fully in our Privacy Policy. We never sell your personal data.

Need Help?

If you have any questions or run into trouble during checkout, please contact us, and we'll be glad to help.

Prestige Pet Supplies LLC

Email: Support@PrestigePetSupplies.com 

Phone: +1-800-837-2105

Business Address: 5130 Lakeside Dr., Mason, OH 45040 USA

Support hours: Monday–Friday, 9:00 AM – 5:00 PM ET